www.tradexgloves.com | Last updated: July 28, 2026
1. Acceptance of These Terms
These Terms and Conditions (“Terms”) govern your access to and use of www.tradexgloves.com (the “Site”) and your purchase of products through the Site. The Site is operated by Tradex Holdings LLC (“Tradex,” “we,” “us,” or “our”), a Delaware limited liability company with its principal place of business at 10900 Research Blvd., Suite 160C, Austin, Texas 78759. You may contact us at 800-456-8370 or customerservice@tradexgloves.com.
By accessing the Site or placing an order, you agree to these Terms. If you use the Site on behalf of a company, you represent that you have authority to bind that company, and “you” refers to both you and the company. If you do not agree to these Terms, do not use the Site.
2. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page. Changes take effect when posted and do not apply to orders we have already accepted. Continued use of the Site after a change is posted constitutes acceptance of the revised Terms. The date of the most recent update appears at the top of this page.
3. Privacy
This section describes how we collect, use, and share information in connection with the Site. By using the Site or placing an order, you consent to the practices described here.
Information we collect. When you create an account, place an order, request a quote, apply for credit terms, or contact us, we collect information such as your name, company name, job title, business address, shipping address, email address, phone number, and order details. If you apply for credit terms, we may collect financial and trade reference information. Payment card information is collected and processed by our payment processors; we do not store full card numbers on our systems. When you use the Site, we and our service providers also automatically collect standard technical information, such as your IP address, browser type, device type, and pages viewed, using cookies and similar technologies.
How we use it. We use this information to process and fulfill orders, set up and manage accounts and credit terms, respond to inquiries and provide customer service, send transactional communications such as order and shipping confirmations, send marketing communications subject to your right to opt out, operate and improve the Site, protect against fraud and misuse, and comply with legal obligations, including tax, customs, and product safety requirements.
How we share it. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only with service providers performing functions on our behalf, such as payment processing, shipping and logistics, credit reporting, web hosting, email delivery, and analytics; with professional advisors where reasonably necessary; with government authorities or other parties where required by law or legal process, or to protect our rights, property, or safety or that of others; and with a successor entity in connection with a merger, acquisition, financing, or sale of all or part of our business.
Cookies. The Site uses cookies and similar technologies to function, remember your preferences, and understand how visitors use the Site, and we may use third-party analytics services that collect usage information through their own cookies. Most browsers let you refuse or delete cookies through your settings; if you do, some features of the Site may not function properly. The Site does not currently respond to browser “Do Not Track” signals.
Marketing. You can opt out of marketing emails at any time by using the unsubscribe link in any marketing email or by contacting us at customerservice@tradexgloves.com. Opting out does not affect transactional communications about your orders or account.
Retention and security. We retain personal information for as long as needed for the purposes described here, including maintaining business records, complying with legal, tax, and customs obligations, resolving disputes, and enforcing agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, though no method of transmission or storage is completely secure.
Your rights. Depending on where you live, you may have rights under state privacy laws, such as the right to know what personal information we hold about you, to request a copy of it, to correct it, or to request its deletion, subject to exceptions that allow us to retain records needed for business and legal purposes. To exercise these rights, contact us using the information in the Contact section below. We will verify your request, respond as required by applicable law, and not discriminate against you for exercising your rights. Because we do not sell personal information or share it for cross-context behavioral advertising, no opt-out of sale or sharing is needed.
Children and international users. The Site is a business-to-business site and is not directed to children; we do not knowingly collect personal information from anyone under 18. The Site is operated from the United States, and information you provide is transferred to and processed in the United States.
4. Use of the Site
We grant you a limited, revocable, non-transferable license to access the Site for the purpose of browsing and purchasing products. You may not: (a) use data mining, scraping, robots, or similar data-gathering tools on the Site; (b) collect or reuse product listings, descriptions, or pricing for the benefit of another merchant; (c) reproduce, sell, or exploit any portion of the Site for a commercial purpose other than purchasing from us; (d) frame the Site or use hidden text or meta tags incorporating our name or trademarks; or (e) use the Site in any way that violates applicable law or interferes with its operation.
5. Intellectual Property
All content on the Site, including text, images, logos, product data, and page design, is the property of Tradex or its licensors and is protected by copyright, trademark, and other intellectual property laws. Tradex, Ambitex, and AmbiShield, and the associated logos, are trademarks of Tradex. You may download or print Site content only for your internal business use in connection with purchasing from us, provided all copyright and trademark notices remain intact. Any other use requires our prior written consent.
6. Your Account
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use. We reserve the right to refuse service, terminate accounts, or remove content at our discretion.
7. Orders and Acceptance
Your order is an offer to purchase. An order confirmation email acknowledges receipt of your order but is not acceptance. A contract is formed only when we ship the products and send you a shipping confirmation, and it covers only the products listed in that confirmation. We may decline or cancel any order before acceptance, including for pricing errors, product unavailability, or credit concerns.
If you and Tradex have signed a separate written supply, distribution, or pricing agreement, that agreement controls over these Terms to the extent of any conflict.
8. Order Changes and Cancellations
Once we accept an order, you may not cancel, reschedule, or reduce it without our prior written consent. We may condition consent on payment of a cancellation charge covering costs we have incurred for your order, including freight, duties, storage, and product procured or in transit. Products ordered on a custom, private label, or special-order basis are non-cancelable and non-returnable.
9. Pricing, Availability, and Errors
Prices, product specifications, and availability are subject to change without notice. Despite our efforts, the Site may occasionally contain pricing or product errors. If a product’s correct price is lower than the price displayed, we will charge the lower amount. If the correct price is higher, we will either contact you for instructions or cancel the order and notify you. We are not obligated to sell at an incorrectly displayed price where the error is obvious. If a product becomes unavailable after you order, we may cancel the affected portion of the order without penalty and will refund any amounts charged for it.
10. Payment Terms; Credit
Unless we have agreed to credit terms in writing, payment is due at the time of order. Invoices issued on credit terms are due as stated on the invoice. Any amount not paid when due accrues a service charge of 1.5% per month, or the maximum rate permitted by law if lower, from the due date until paid in full. You agree to reimburse us for all costs of collecting past-due amounts, including reasonable attorneys’ fees, court costs, and collection agency fees.
Extension of credit is in our sole discretion. We may reduce or revoke credit, require prepayment or a deposit, or require adequate assurance of payment at any time, and we may suspend shipment until we receive it. We may apply payments to any outstanding invoice and may set off amounts you owe us against amounts we owe you.
11. Taxes
You are responsible for all sales, use, and other taxes applicable to your purchases, except taxes based on our income. If you claim a tax exemption, you must provide a valid exemption certificate.
12. Tariffs and Duties
Prices are based on the tariffs, duties, and other government charges in effect on the date we accept your order. If any tariff, duty, or similar charge applicable to products you have ordered is imposed, increased, or newly applied after acceptance, we may increase the price or add a corresponding surcharge, and you agree to pay it.
13. Shipping; Risk of Loss
Products are shipped from our distribution centers via common carrier. Risk of loss and title pass to you when we tender the products to the carrier. Delivery dates are estimates only, and we are not liable for delays in transit. Orders may ship in multiple packages; a shipping notice means shipment has commenced, not that every item has shipped. Claims for shipping damage or shortages must be noted with the carrier at delivery and reported to us promptly.
14. Returns and Claims
Products may not be returned without a return merchandise authorization (RMA) issued by us in advance. Approved returns must be unopened, in resalable condition, and shipped freight prepaid, and are subject to a restocking fee of up to 25% of the purchase price. Products ordered on a custom, private label, or special-order basis are not returnable.
You must inspect products upon delivery. Claims for shortage, damage, or nonconforming product must be submitted to us in writing within ten (10) days after delivery. After that period, the products are deemed accepted and conforming, and any claim is waived.
15. Product Selection and Use
You are solely responsible for determining whether a product is suitable for your intended application. Gloves and other personal protective equipment vary in barrier properties, chemical resistance, and rated use conditions. Review the product specifications and applicable industry standards before use, and do not use any product outside its stated ratings. Content on the Site is provided for general information and is not medical, safety, or regulatory advice.
16. Force Majeure
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, fire, flood, severe weather, epidemics, war, terrorism, civil unrest, labor disputes, carrier delays, port congestion, raw material shortages, supplier failures or delays, and acts of government, including tariffs, embargoes, import or export restrictions, and changes in law. If such an event occurs, our time to perform is extended for the duration of the event, and we may allocate available inventory among our customers in any manner we consider fair and practicable. If the event continues for more than sixty (60) days, we may cancel the affected order without liability.
17. Disclaimer of Warranties
The Site and its content are provided on an “as is” and “as available” basis. We do not warrant that the Site will be uninterrupted or error-free, or that its content is accurate or complete. Except for any express written warranty that accompanies a product, and to the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. No oral or written information provided by us creates a warranty.
18. Limitation of Liability; Exclusive Remedy
To the fullest extent permitted by law, Tradex will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or business interruption, arising out of or relating to the Site or products purchased through it, regardless of the theory of liability and even if we were advised of the possibility of such damages. Your exclusive remedy for nonconforming products is replacement of the products or refund of the purchase price, at our option, and our total aggregate liability for any claim arising out of a purchase is limited to the amount you paid for the products giving rise to the claim.
Any claim you may have arising out of or relating to these Terms, the Site, or products purchased through the Site must be commenced within one (1) year after the claim accrues, or it is permanently barred. Some jurisdictions do not allow certain limitations of liability or limitation periods; in those jurisdictions, our liability is limited to the fullest extent permitted by law.
19. Indemnification
You agree to indemnify, defend, and hold harmless Tradex and its officers, directors, employees, agents, and suppliers from and against all losses, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of: (a) your violation of these Terms; (b) your misuse of the Site or activity conducted under your account; (c) your alteration or misuse of any product, use of a product outside its stated specifications or ratings, or failure to follow product instructions or applicable law; or (d) claims by your customers or other third parties relating to products you resell, except to the extent a claim results directly from a defect that existed when we shipped the product.
20. Third-Party Links
The Site may contain links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy, or privacy practices of third-party sites, and a link does not imply our endorsement.
21. Export and Import Compliance
You agree to comply with all applicable U.S. export control laws and regulations. For shipments outside the United States, you are solely responsible for determining that the products meet the import requirements of the destination country and for all duties, taxes, and fees arising from importation.
22. Electronic Communications
You consent to receive notices and other communications from us electronically at the email address associated with your account or order. Notices sent by email are deemed given on the date of transmission.
23. Termination
We may suspend or terminate your access to all or part of the Site, without notice, for conduct that we believe violates these Terms, applicable law, or the interests of Tradex or other users. We also reserve the right to refuse any order in our discretion.
24. Governing Law
These Terms and any dispute arising out of your use of the Site or purchase of products through it are governed by the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
25. Dispute Resolution
Any dispute arising out of or relating to these Terms, the Site, or products purchased through the Site shall be resolved by confidential, binding arbitration in Austin, Texas, administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall proceed on an individual basis only; class arbitrations and consolidated proceedings are not permitted. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction, and the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.
Notwithstanding the foregoing: (a) either party may seek injunctive or other equitable relief in any state or federal court located in Travis County, Texas for actual or threatened infringement of intellectual property rights; and (b) either party may bring an action in any court of competent jurisdiction to collect amounts due for products sold and delivered, including in the state or federal courts located in Travis County, Texas. You consent to jurisdiction and venue in the courts located in Travis County, Texas for these purposes. To the fullest extent permitted by law, each party waives its right to a trial by jury in any proceeding arising out of or relating to these Terms that is heard in a court.
26. General
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent. These Terms, together with any separate signed agreement between you and Tradex, constitute the entire agreement between you and Tradex regarding use of the Site.
27. Contact Questions about these Terms may be directed to Tradex Holdings LLC, 10900 Research Blvd., Suite 160C, Austin, Texas 78759, by phone at 800-456-83